Privacy Policy

Effective date: August 17, 2026

This Privacy Policy explains how Nice Guys Coffee (“Nice Guys Coffee”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit or make a purchase from our website (the “Site”).

1) Information we collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, shipping and billing address.

• Order and payment information: items purchased, order value, transaction history. Payment card details are processed by our payment service providers and are not stored by us.

• Account information (if you create an account): login details and preferences.

• Customer support information: messages you send us, including emails, chat messages, and any attachments.

• Device and usage information: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages, and approximate location derived from IP.

• Cookies and similar technologies: data collected via cookies, pixels, and similar tools (see Section 6).

2) How we use your information

We use your information to:

• Process orders, payments, shipping, returns, and customer service

• Communicate with you about your orders and account

• Send marketing communications (where permitted) and respond to inquiries

• Improve and secure the Site, prevent fraud, and troubleshoot issues

• Understand how customers use the Site and improve our products and experience

• Comply with legal obligations and enforce our terms

3) Legal bases (where applicable)

Depending on your location, we process personal information under one or more of these bases:

• Contract: to fulfill your order and provide requested services

• Legitimate interests: to operate, improve, and secure our business and Site

• Consent: for optional cookies and certain marketing communications

• Legal obligation: to comply with applicable laws and regulations

4) How we share your information

We may share personal information with:

• Service providers that help us run our business (e.g., website hosting, analytics, customer support tools, shipping and logistics partners).

• Payment processors to process payments.

• Marketing and advertising partners (only where permitted and subject to your choices).

• Legal and compliance: if required by law, subpoena, court order, or to protect rights, safety, and prevent fraud.

• Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets.

We do not sell your personal information in the traditional sense. If applicable laws define certain data sharing as a “sale” or “sharing” (e.g., for targeted advertising), you may have rights to opt out.

5) Data retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including to:

• Maintain business records (e.g., invoices, orders)

• Resolve disputes

• Enforce agreements

• Comply with legal and tax obligations

6) Cookies and tracking technologies

We use cookies and similar technologies to:

• Enable core Site functionality (e.g., cart, checkout)

• Remember preferences

• Understand Site performance and usage

• Support marketing and advertising (where enabled)

You can control cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

7) Your choices and rights

Depending on your location, you may have rights to:

• Request access to personal information we hold about you

• Request correction or deletion

• Object to or restrict certain processing

• Opt out of marketing emails (use the unsubscribe link or contact us)

• Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details in Section 11.

8) International transfers

Your information may be processed in countries other than where you live. When we transfer information internationally, we take steps to protect it consistent with applicable law.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

10) Children’s privacy

Our Site is not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal information from children.

11) Contact us

For questions or requests about this Privacy Policy, contact:

Nice Guys Coffee Email: info@niceguyscoffee.com

12) Updates to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above.